Shipping Policy
Shipping Policy
Welcome to Premier Finishes Inc., where we are committed to delivering our high-quality paint primers and stains straight to your doorstep. This Shipping Policy outlines the details of our shipping processes, so you know exactly what to expect when you place an order with us.
1. Shipping Locations
Our primary shipping location is Portland, Oregon. We currently ship to all residential and commercial addresses within the contiguous United States. Please get in touch with us for inquiries regarding shipments outside of these areas.
2. Shipping Carriers
We primarily use USPS and UPS due to their reliability and wide coverage. However, we understand the need for flexibility and offer additional shipping options to cater to your specific needs. Please contact us for details on alternative shipping carriers.
3. Processing Time
Orders are processed within 1-2 business days. Once processed, a confirmation email with your tracking number will be sent to you. Keep in mind that processing times may vary during peak periods or due to unforeseen circumstances.
4. Shipping Rates and Delivery Estimates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your location. You'll see the final shipping cost at checkout before you complete your purchase.
Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times will be provided at checkout, but please note that these are estimates and not guaranteed delivery dates.
5. Packaging
We are committed to ensuring that your products arrive in perfect condition. Our products are securely packaged to prevent damage during transit.
6. Liability for Products
Our liability is limited to defective products only. We stand by the quality of our products and will address concerns regarding defective items as per our Return and Exchange Policy. Please note that we are not liable for damages incurred during shipping or handling by third-party carriers.
7. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order's progress directly on the carrier's website.
8. Customer Service
For any questions or concerns regarding your order or our shipping policy, please contact our customer service team. We're here to help ensure your shopping experience is as smooth and satisfactory as possible.
9. Changes to This Policy
Premier Finishes Inc. reserves the right to modify this shipping policy at any time. We encourage customers to review it frequently to stay informed of any changes.
Thank you for choosing Premier Finishes Inc. We look forward to serving you.